10 Points to Consider When Doing Your Annual Business Insurance Review in South Africa in 2023

In the dynamic business world landscape, comprehensive insurance coverage is essential to protect your assets and mitigate potential risks. As a business owner, do you take the time to review your policy each year?

With insurers changing conditions constantly to reduce risk, ensuring you understand what your insurance still covers is vital, so reviewing your business insurance policies becomes increasingly important. In this blog, we highlight ten crucial points to consider when evaluating your business insurance in South Africa.

1. Adequate Coverage

Start by assessing whether your current insurance policies provide sufficient coverage for your business. Review your policy limits, exclusions, and deductibles to ensure they align with your current needs and potential risks.

2. Risk Assessment

Conduct a thorough risk assessment of your business to identify any new risks that may have emerged since your last insurance review. Evaluate changes in your operations, market conditions, or external factors that could impact your business. Make sure you are running the specified tests on things like your alarm, fire and electrical systems to comply with your policy conditions.

3. Policy Exclusions

Examine the policy exclusions to determine if any new exclusions have been added or if the existing ones are still relevant. Ensure that you understand the limitations of your coverage, particularly for emerging risks such as cyber threats or environmental liabilities.

4. Industry-Specific Coverage

Consider if your insurance policies adequately address the specific risks associated with your industry. Different sectors face unique challenges, and tailored coverage can provide protection against industry-specific risks.

5. Business Interruption Insurance

Business interruption insurance has become increasingly critical due to the unforeseen disruptions caused by events like pandemics, natural disasters, or civil unrest. Review your policy to confirm the coverage period, waiting periods, and the extent of financial protection offered.

6. Cyber Insurance

In the digital age, businesses face a growing threat from cyberattacks and data breaches. Assess whether your current insurance policies adequately cover cyber risks or if you need to consider adding cyber insurance to protect against potential financial losses and reputational damage.

7. Employee Liability Coverage

Ensure your insurance coverage protects against employee-related liabilities, such as workplace accidents, injuries, or lawsuits. Review your workers’ compensation policies and employment practices liability insurance (EPLI) to ensure compliance with labour laws and mitigate potential legal risks.

8. Policy Costs and Premiums

Compare insurance premiums and costs from different providers to ensure you get the best value for your money. Consider obtaining quotes from multiple insurers to determine if more cost-effective options are available while maintaining appropriate coverage levels. Using a broker like RBS, with access to over 150 insurers, allows an experienced team to compare all options for our clients.

9. Claims Handling

Evaluate the efficiency and effectiveness of your insurer’s claims handling process. Check their track record for promptly settling claims and providing support during the claims process. A responsive and reliable claims service is crucial to minimise disruptions and financial losses in the event of a covered incident.

10. Insurance Provider Stability

Finally, assess the financial stability and reputation of your insurance provider. Verify their financial ratings from reputable agencies and research their track record of honouring policy claims. Choosing a reputable and financially secure insurer can give you peace of mind, knowing they can fulfil their obligations when needed.

Taking the time to review your business insurance policies is very important. It’s all about protecting your business from any unexpected risks and making sure it thrives in the long run. It’s a smart move to chat with an insurance broker who can give you expert advice that suits your industry and situation. And don’t forget, keeping your business insurance policies up to date through regular reviews will help you tackle any changes in the business world.

About RBS

Risk Benefit Solutions, better known as RBS, originated as an entrepreneurial-focused services business in 1998 and today is one of the largest fully-fledged black-owned insurance brokers in South Africa and a Level One BBBEE contributor. RBS’s growth is contributed to offering clients a unique approach to risk management by positioning our skilled resources as an extension of our client’s risk management team. The company covers a broad spectrum of services, including Insurance Broking, Risk Management, Commercial and Corporate Risk Advisors, Employee Benefit Consulting, Health Insurance, Wealth Management, Asset Management and Corporate Vehicle Hire Services.